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IT Intern

Boston, MA

PathAI's mission is to improve patient outcomes with AI-powered pathology. Our platform promises substantial improvements to the accuracy of diagnosis and the efficacy of treatment of diseases like cancer, leveraging modern approaches in machine learning. Rigorous science and careful analysis is critical to the success of everything we aspire to do. Our team, comprising of diverse employees with a wide range of backgrounds and experiences, is passionate about solving challenging problems and making a huge impact.

We’re looking for an entry-level IT intern who is eager to learn and excited about technology. If you’re jumping at the idea of rolling up your sleeves and chipping in as needed in a dynamic startup environment where you’ll gain exposure to various aspects of technology, then you might be the right candidate:

  • Help solve intriguing technical puzzles while providing excellent customer service in-person and remotely
  • Manage the queue of technical support requests to ensure a timely response and satisfactory resolution of all requests
  • Set up and deploy computers and other desktop technology to employees and new hires
  • Help organize and build processes to make the technology department more efficient and better able to support the organization
  • Provide individual and small-group training on computer applications and other technical topics
  • Assist with technology projects and other tasks, as needed

The work will be equal parts challenging and fulfilling. It’s a great opportunity to learn about various aspects of technology in a supportive environment with the mentorship of IT Leadership.

Requirements

In order to get the most out of this role and be a successful IT intern, you’ll need a healthy dose of soft skills to mix in with your technology chops:

  • Your communication is top notch, because you’re not shy to speak up when needed, and you write succinctly, always proofreading
  • At least 6 months of combined training and experience supporting technology so we’re not starting with a completely blank slate
  • Reliable and responsible. You pay attention to deadlines and follow through on commitments and goals; when plans change, you make necessary arrangements to ensure the work gets done
  • Be a sponge. Soak up as much knowledge as possible and run with it using all the resources at your disposal to find innovative and effective solutions to challenges

Benefits

For the right candidate, we'll offer a competitive hourly rate and the opportunity to be considered for a full-time position in the future, commensurate with co-op performance.We also offer:

- Flexible work hours
- Your choice of computer equipment
- Company outings and social events
- Most importantly, you'll be doing important work with a team of people you'll enjoy spending the day with.

We care deeply about building a diverse team and we strongly encourage members of underrepresented groups to apply. PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications - that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.